Terms of service
Last updated: October 2026
Welcome to IKONWERK. These Terms of Service govern your use of the IKONWERK website and your purchase of products from us.
By using our website or placing an order, you agree to these Terms of Service. Please read them carefully before placing an order.
1. About Us
IKONWERK is an automotive lighting brand operated by:
MB Primecar
Company registration number: 307521496
VAT number: LT100020668312
Email: info@ikonwerk.eu
Throughout these Terms, “IKONWERK”, “we”, “us” and “our” refer to MB Primecar.
2. Products
IKONWERK specialises in aftermarket automotive lighting products, including headlights, taillights and related accessories.
Our products are aftermarket products and are not manufactured by, affiliated with, endorsed by, or officially supplied by BMW unless explicitly stated otherwise.
Product images are provided for illustrative purposes. Minor differences in appearance, packaging, components or specifications may occur between product batches.
It is the customer's responsibility to ensure that the selected product is compatible with their vehicle.
If you are unsure about compatibility, please contact us before placing your order. We may request photographs of your existing headlights, connectors, vehicle details or other information to help determine the correct product configuration.
3. Vehicle Compatibility
Automotive lighting compatibility can depend on the vehicle's original equipment, headlight type, connector configuration, adaptive lighting system, wiring and other vehicle-specific factors.
Selecting a product based only on the vehicle model or registration year may not be sufficient.
Where applicable, customers must select the correct version or configuration at checkout.
If compatibility is uncertain, please contact us before ordering.
IKONWERK cannot be held responsible for compatibility issues resulting from incorrect information supplied by the customer or from selecting an incorrect product configuration.
4. Product Installation
Our products are aftermarket automotive components and installation should be carried out by a suitably qualified professional.
Professional installation and correct beam alignment are recommended for all headlights.
The customer is responsible for ensuring that the product is installed correctly and that the vehicle remains compliant with applicable road traffic and lighting regulations.
Some products may require vehicle coding, configuration or adaptation depending on the original vehicle specification.
Where coding or configuration is required, this does not necessarily indicate that the product is defective.
5. Orders
When you place an order through our website, you are making an offer to purchase the selected products.
After placing an order, you will receive an order confirmation by email.
An order is considered accepted once we have confirmed the order and/or dispatched the product.
We reserve the right to cancel an order where:
- the product is unavailable;
- there is an obvious pricing or product description error;
- the selected product is incompatible with the vehicle information provided;
- we reasonably suspect fraudulent or unauthorised activity; or
- we are unable to fulfil the order for reasons outside our reasonable control.
If we cancel an order after payment has been received, you will receive a refund of the amount paid.
6. Prices and Payment
All prices displayed on the website are shown in the applicable currency and include applicable taxes where required by law.
The final price and any applicable delivery charges will be displayed before you complete your purchase.
We accept the payment methods made available at checkout.
Payment must be successfully completed before an order can be processed.
7. Shipping
We currently offer delivery within the European Union.
Products may be shipped directly from our international fulfilment partners.
Standard Shipping
Free Standard Shipping
Estimated delivery time: 15–30 days.
Express Shipping
Estimated delivery time: 8–12 days.
Delivery times are estimates and are not guaranteed unless expressly stated otherwise.
Delivery times may be affected by circumstances outside our reasonable control, including carrier delays, customs procedures, severe weather, strikes, transport disruptions or other unforeseen events.
Where required by applicable law, statutory delivery rights remain unaffected.
8. Delivery
The customer is responsible for providing a correct and complete delivery address.
If incorrect or incomplete delivery information is provided and the shipment cannot be delivered as a result, additional shipping costs may apply.
If a package is delayed, lost or damaged during delivery, please contact us at:
We will work with the relevant shipping carrier to investigate the issue and provide an appropriate resolution in accordance with applicable consumer law.
For consumer purchases, our responsibility for the goods remains subject to applicable EU consumer protection legislation.
9. Right of Withdrawal
If you are a consumer located in the European Union, you generally have the right to withdraw from your purchase within 14 days without giving a reason.
The withdrawal period begins on the day you, or a third party designated by you, receives the goods.
To exercise your right of withdrawal, you must contact us clearly and unambiguously before the withdrawal period expires.
Please contact:
After contacting us, we will provide instructions regarding the return of the product.
The product should be returned without undue delay and in accordance with the applicable withdrawal requirements.
You may inspect the product to the extent necessary to establish its nature, characteristics and functioning, as you would reasonably be allowed to do in a physical shop.
If the product has been handled beyond what is necessary to inspect it, you may be responsible for any resulting reduction in value where permitted by applicable law.
Unless otherwise required by applicable law, the direct cost of returning a product under the statutory right of withdrawal is the customer's responsibility.
Where the right of withdrawal is validly exercised, we will reimburse the payments received from you in accordance with applicable law.
We may withhold reimbursement until we have received the returned goods or you have provided evidence that the goods have been returned, whichever occurs first.
Certain statutory exceptions to the right of withdrawal may apply where permitted by law.
10. Faulty or Non-Conforming Products
Nothing in these Terms limits or excludes your statutory consumer rights.
EU consumers are protected by a minimum two-year legal guarantee of conformity for goods, subject to applicable national law.
If a product is defective, does not conform to the contract, or does not operate as advertised, please contact us at:
Please provide:
- Your order number
- A description of the issue
- Photographs and/or videos showing the issue
- Vehicle details where relevant
We may request additional information to determine the cause of the issue.
Where a product is found to be defective or non-conforming, we will provide the remedy required under applicable consumer protection law, which may include repair, replacement, price reduction or refund, depending on the circumstances.
This legal guarantee is separate from any voluntary commercial warranty that IKONWERK may offer.
11. Installation-Related Issues
Products must be installed correctly.
Damage or malfunction caused by incorrect installation, incorrect wiring, modification, physical damage, accident, misuse or other causes unrelated to a product defect may not be covered as a product defect.
Where a lighting issue may be caused by vehicle coding, wiring, compatibility or installation rather than a product defect, we may request diagnostic information before approving a warranty or defect claim.
12. Headlight Condensation
Minor condensation or temporary moisture inside automotive lighting assemblies can occur as a result of changes in temperature and humidity.
Where permitted by applicable law, minor condensation that does not affect the operation or safety of the product may not by itself constitute a product defect.
If you experience significant or persistent moisture or water ingress, please contact us with photographs and videos so that we can assess the issue.
Nothing in this section limits your statutory consumer rights.
13. Returns and Refunds
For information about returns, refunds and the statutory right of withdrawal, please refer to our Returns & Refunds Policy.
Where a refund is legally due, it will normally be made using the original payment method.
Refund processing times may depend on the payment provider or financial institution.
14. Product Use and Road Legality
Our products are aftermarket automotive lighting products.
The customer is responsible for ensuring that the selected and installed lighting configuration complies with all applicable laws, regulations, inspection requirements and road-use requirements in the country where the vehicle is operated.
A product being physically compatible with a vehicle does not necessarily mean that every lighting configuration is approved for road use in every country.
Before purchasing or installing a product, customers should verify the applicable requirements in their jurisdiction.
15. Intellectual Property
All content on the IKONWERK website, including text, graphics, logos, photographs, product images, videos, designs and other materials, is owned by or licensed to MB Primecar unless otherwise stated.
You may not reproduce, distribute, modify, copy or commercially exploit our website content without our prior written permission.
16. Website Use
You agree not to:
- use the website for unlawful purposes;
- attempt to gain unauthorised access to our systems;
- interfere with the operation or security of the website;
- submit false or misleading information;
- use the website to conduct fraudulent activity; or
- reproduce or exploit website content without permission.
We reserve the right to restrict or terminate access to the website where reasonably necessary to protect our business, customers or systems.
17. Accuracy of Information
We make reasonable efforts to ensure that product descriptions, specifications, prices and other information on the website are accurate.
However, information may occasionally contain errors, omissions or outdated information.
We reserve the right to correct errors and update product information at any time.
If an obvious error affects an order that has already been placed, we will contact the customer where appropriate and provide the applicable options under consumer law.
18. Limitation of Liability
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
Subject to the above, we are not responsible for losses arising from:
- incorrect installation;
- incorrect vehicle information supplied by the customer;
- incorrect product selection;
- unauthorised modification of products;
- misuse of products;
- failure to follow installation instructions;
- use of products contrary to applicable laws or regulations; or
- events outside our reasonable control.
Nothing in these Terms affects your statutory consumer rights.
19. Events Outside Our Control
We are not responsible for delays or failures caused by circumstances beyond our reasonable control.
These may include, without limitation:
- natural disasters;
- severe weather;
- war or civil unrest;
- strikes;
- transport disruptions;
- customs delays;
- carrier failures;
- government restrictions;
- internet or telecommunications failures; or
- other events that could not reasonably have been anticipated or prevented.
Where such an event occurs, we will take reasonable steps to minimise its impact on your order.
20. Complaints
If you have a complaint regarding an order or product, please contact us first at:
Please include your order number and a clear description of the issue.
We will review your complaint and work with you to reach an appropriate resolution.
Consumers may also have access to statutory consumer dispute resolution mechanisms in their country of residence.
21. Privacy
Your personal information is processed in accordance with our Privacy Policy.
By placing an order, you acknowledge that certain information is required to process and deliver your purchase.
22. Changes to These Terms
We may update these Terms of Service from time to time.
The latest version will always be published on this website with the applicable update date.
Changes will not affect rights that you have already acquired under an existing contract.
23. Governing Law
These Terms are governed by the laws applicable to MB Primecar and the sale of products, subject to mandatory consumer protection laws applicable in the consumer's country of residence.
Nothing in these Terms is intended to deprive consumers of protections that cannot legally be excluded under applicable law.
24. Severability
If any provision of these Terms is found to be invalid, unlawful or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
25. Contact
For questions regarding orders, products, compatibility, returns or these Terms, please contact:
IKONWERK
Email: info@ikonwerk.eu